Leon Casino Cookies Policy

Gambling should always be viewed as a form of entertainment and never as a way to make money or solve financial problems. Leon Casino promotes safe play and provides information and tools to help customers make informed choices and to stay in control of their gambling activity.

This page sets out our approach to responsible gaming, privacy, cookies, betting rules and terms that apply when using the Leon Casino website. The information is intended to be clear and practical so players can access support and understand their rights and responsibilities.

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Our Commitment to Responsible Gambling

Leon Casino is committed to fostering a safe, fair and responsible gaming environment. We strive to provide clear information about the risks associated with gambling and to make responsible gaming tools readily available to every player.

Our policies aim to prevent and minimise gambling-related harm and to ensure that play remains an enjoyable leisure activity for those who choose to participate.

Recognising Problem Gambling

Problem gambling can develop gradually and may not be obvious to the person affected. Common warning signs include chasing losses, increased time or money spent on gambling, neglecting personal or professional obligations, mood changes associated with gambling outcomes and borrowing to fund gambling.

If you notice these signs in yourself or others, consider reducing activity immediately and using the support options listed below.

Self-Assessment and Limits

We encourage players to regularly assess their gambling habits. Leon Casino provides several limit options so customers can tailor their play to a level that suits them.

• Deposit limits - set daily, weekly or monthly caps on how much you can add to your account.
• Loss limits - restrict the total amount you are willing to lose over a chosen period.
• Reality checks - receive periodic reminders of time spent and session duration while logged in.
• Cooling-off periods - temporary breaks from play ranging in duration to allow reflection and recovery.
• Self-exclusion - an option to block access to the site for an extended period or permanently.

Responsible Gaming Tools

Leon Casino offers a suite of features designed to help customers manage their activity responsibly. These tools are accessible from the account management area or can be requested through our support channels.

• Account limits - flexible deposit and loss limits that can be adjusted or locked in place.
• Session timers and pop-up reality checks - notifications to help monitor time spent gambling.
• Cooling-off and self-exclusion controls - immediate access to short-term or long-term blocks.
• Account history and statements - clear records of deposits, withdrawals and game activity for self-review.
• Responsible gambling information - educational resources to raise awareness of risks and controls.

Support and Assistance

If gambling becomes difficult to control, we encourage players to seek professional help promptly. Independent specialist services can provide confidential advice, counselling and tailored treatment options.

For immediate assistance or to request account support you can contact our team at [email protected]. In addition, the following independent support services are available and are not operated by Leon Casino:

• Gambling Help Online - online counselling and local referral services for people affected by gambling.
• Australian Government - Gambling Support Services - information and links to local support organisations.

The National Gambling Helpline - 1800 858 858 - is a free and confidential support service available to people affected by gambling. These organisations are independent external support services and are not partners or services operated by Leon Casino.

Underage Gambling

Only individuals aged 18+ or older may use the website. We do not permit underage gambling and apply identity verification checks to prevent access by minors.

Parental Controls

Parents and guardians should use device-level and network-level controls to restrict access to gambling sites. Many devices and internet service providers offer parental control tools that block gambling content and manage usage times.

Tips for Staying in Control

Practical habits can reduce the risk of harm and help maintain gambling as a form of entertainment:

• Set strict budgets and stick to them - never gamble with money needed for essentials.
• Use deposit and loss limits to cap exposure before you start playing.
• Avoid gambling when feeling stressed, depressed or under financial pressure.
• Take regular breaks and use reality checks to limit session length.
• Seek advice early if gambling causes worry or impacts personal relationships or work.

Changes to This Policy

Leon Casino may update responsible gaming measures and policy details to reflect best practice or technological changes. Material changes will be communicated through the website and account notices. Players are encouraged to review this page periodically.

Leon Casino takes privacy and data protection seriously. This section outlines the types of information we collect and how we handle it to provide services responsibly and securely.

Information We Collect

We collect information necessary to provide account services and to meet legal and regulatory obligations. This may include identifying information, contact details, financial transaction data, account activity logs and technical data from devices and browsers.

Where possible, we limit collection to what is relevant and proportionate to the services provided.

How We Use Information

Information is used to operate accounts, process deposits and withdrawals, detect and prevent fraud, comply with legal obligations, manage responsible gaming tools and provide customer support. We also use aggregated data for analytics and service improvements.

Cookies and Similar Technologies

Cookies and similar technologies are used to improve user experience, to support security and to enable functionality on the site. Details are provided in the dedicated Cookie Policy below.

Data Sharing

We may share data with service providers who perform functions on our behalf, such as payment processors, identity verification services and fraud prevention vendors. We may also disclose data if required by law or to protect the rights and safety of our customers and Leon Casino.

Data Security

We apply technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure or loss. Access to sensitive data is restricted and regularly reviewed.

Data Retention

Data is retained for as long as needed to fulfil the purposes described, to comply with legal obligations and to resolve disputes. When data is no longer required it is securely deleted or anonymised.

Your Rights

Subject to applicable law, individuals may have rights to access, correct, restrict or delete their personal data. Requests should be made using the contact options available in your account or the website help pages.

Third-Party Services

Third-party providers may have their own privacy practices. Where third-party services are used within Leon Casino, we aim to ensure they meet appropriate standards. We recommend reviewing the privacy notices of those providers directly.

International Transfers

Where processing is carried out outside your country of residence, we use appropriate safeguards to protect personal data in transit and at rest in accordance with applicable law.

Policy Updates

Privacy practices may change over time. We will notify users of material changes through the website or account communications. Continued use of the service constitutes acceptance of the updated policy.

Contact Information

If you have questions about our privacy practices please use the support channels provided on the Leon Casino website for assistance and guidance.

This Cookie Policy explains the cookies and related technologies used on Leon Casino and how they affect your experience when using our site.

What Cookies Are

Cookies are small text files stored on a device when a user visits a website. They help the site remember preferences, support functionality and collect information about how the site is used. Similar technologies include local storage, pixel tags and beacons.

Types of Cookies

Cookies used on the site fall into several common categories. Each category serves a different purpose and may be essential for service delivery or used to enhance the user experience.

Essential Cookies

Essential cookies are required for the core operation of the site. They enable account authentication, secure access to services and the functioning of shopping or betting carts. Disabling these cookies may prevent key features from working properly.

Performance Cookies

Performance cookies collect information about how visitors use the site, such as pages visited and errors encountered. This data is aggregated and helps us improve site performance and user experience.

Functional Cookies

Functional cookies remember user preferences and choices, such as language, display settings and remembered logins. They make the site more convenient and personalised.

Marketing Cookies

Marketing cookies are used to deliver content and advertising that may be relevant to your interests. They may also limit the number of times an ad is shown and measure the effectiveness of campaigns. These cookies often involve third-party providers.

Managing Cookies

Most browsers allow you to manage cookie settings, including blocking or deleting cookies. You can also use in-site settings where offered to adjust cookie preferences. Please be aware that limiting cookies may reduce functionality and affect your experience on Leon Casino.

Third-Party Cookies

Some cookies are set by third parties such as analytics providers, payment processors or advertising networks. These third parties operate independently and their cookies are governed by their own privacy policies.

Policy Updates

We may update this Cookie Policy to reflect changes in technology or service offerings. Significant updates will be posted on the site and users are encouraged to review the policy periodically.

These betting rules set out the basic operational principles for placing bets on Leon Casino. They are intended to be clear and practical and to support fair play and accurate settlement.

Eligibility

Only persons who meet our eligibility criteria may place bets. Customers must be of legal gambling age and must accept the terms and conditions applicable to their account.

Account Requirements

Bets must be placed from an active, verified account in the name of the registered player. Maintaining complete and accurate account details helps ensure timely payments and dispute resolution.

Accepted Bets

Leon Casino accepts bets in accordance with the options displayed on the site. All bets are subject to acceptance by the system and to any specific event or market rules that apply to that wager.

Bet Settlement

Bets are settled according to the outcome of the relevant event and the applicable market rules. Settlement times may vary depending on the nature of the event and available official information.

Void Bets

Bets may be declared void in circumstances such as cancelled events, administrative errors or where a market is not completed in line with published rules. When a bet is voided, stake amounts are typically refunded to the customer account.

Bonus Betting Rules

Promotional offers and bonuses are subject to specific terms and wagering requirements. Bonus terms are provided with each promotion and must be read and accepted before participation.

Technical Errors

Technical faults, outages or erroneous market data may affect bet acceptance and settlement. Leon Casino reserves the right to suspend or void bets impacted by technical errors while we investigate and resolve issues.

Fraud Prevention

We monitor activity to detect suspicious or fraudulent behaviour. Bets thought to involve fraud, collusion or money laundering may be voided and accounts restricted pending investigation.

Maximum Payouts

Maximum payout conditions may apply and will be set out in specific market rules or account terms. Players should consult the relevant terms for details where applicable.

Responsible Gambling

All players are expected to gamble responsibly. Leon Casino provides tools and support to manage play and will act where behaviour suggests significant harm or rule breaches.

Rule Changes

Leon Casino may amend betting rules to reflect changes in law, technology or market practice. Notice of substantive changes will be provided via the website and account messages.

These terms and conditions govern access to and use of the Leon Casino website and services. They are intended to be fair, transparent and easy to understand.

Acceptance of Terms

By creating an account or using the site you accept these terms. If you do not agree, do not access or use our services.

Eligibility

Use of the site is restricted to individuals who meet our eligibility criteria and who are legally permitted to gamble in their jurisdiction.

Account Registration

Accounts must be registered with accurate personal information. Each person may hold only one account unless otherwise authorised.

Verification

We may require identity verification documents to comply with legal obligations and to protect against fraud. Verification must be completed within requested timeframes.

Deposits

Deposits must be made from payment methods in the name of the account holder. Payment processing is subject to the terms of the relevant provider.

Withdrawals

Withdrawal requests are processed following verification and in accordance with our withdrawal procedures. Additional checks may be required to prevent fraud.

Bonuses

Promotions are governed by specific terms. Abuse of bonus terms may result in forfeiture of rewards and account restrictions.

Acceptable Use

Users must not engage in activity that harms the service or other customers, including attempting to manipulate games, evade limits or commit fraud.

Prohibited Activities

Illegal behaviour, money laundering, and any actions that violate applicable laws or these terms are strictly prohibited and will be reported where required.

Intellectual Property

All content, software and trademarks on the site are the property of Leon Casino or licensed to us. Unauthorised use is prohibited.

Limitation of Liability

Leon Casino limits liability to the extent permitted by law. We do not accept liability for losses arising from misuse of the site, unauthorised access or technical failures beyond our control.

Account Suspension

Accounts may be suspended for suspected fraud, verification failures, breach of terms or to protect the player or the integrity of services.

Privacy

Personal data is processed in accordance with our privacy practices described above. Users should review the privacy section for full details.

Responsible Gambling

We promote responsible play and provide tools and support for players who wish to limit or cease gambling activity. See the responsible gaming section for details.

Amendments

Leon Casino may update these terms. Notice of significant changes will be provided on the site. Continued use following updates constitutes acceptance.

Contact Information

For questions about these terms or to seek assistance, use the support options available within your Leon Casino account or via the website help pages.

Last updated: 31 July 2026