Leon Casino Terms & Conditions

Gambling should always be viewed as entertainment rather than a way to make money. Leon Casino is committed to providing a transparent, safe and responsible environment for players in Australia, and we encourage every customer to play within their means.

This Responsible Gaming, Privacy, Cookie, Betting Rules and Terms & Conditions compilation explains the expectations and tools available to help you manage your play. Read these sections carefully and contact our support channels if you need clarification.

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Our Commitment to Responsible Gambling

Leon Casino places player welfare at the centre of its operations. We aim to promote safe play through clear messaging, easy access to controls and ongoing monitoring for signs of harm. Our commitment is to reduce the risk of gambling-related harm while providing a fair entertainment experience.

We recognise that gambling affects people differently. Our policies are designed to be practical, proportionate and focused on early intervention.

Recognising Problem Gambling

Problem gambling can manifest as preoccupation with gambling, chasing losses, neglecting responsibilities, or gambling despite negative consequences. Recognising these signs early helps protect you and those close to you.

If you or someone you know exhibits persistent control issues, Leon Casino encourages you to seek assessment and support from qualified services.

Self-Assessment and Limits

Leon Casino provides tools to help you assess your behaviour and set boundaries. Consider using these options to manage your activity and avoid harm.

• Deposit limits - set daily, weekly or monthly caps on the amount you can deposit.
• Loss limits - restrict the total losses you may incur over a set period.
• Reality checks - scheduled reminders to review time and spend during play sessions.
• Cooling-off periods - short breaks from gambling during which you cannot access your account.
• Self-exclusion - longer-term account closure options for those who need an extended break or permanent stop.

Responsible Gaming Tools

To support responsible play, Leon Casino offers a suite of practical features that can be adjusted at any time via your account settings.

• Custom deposit and loss limit controls that are applied immediately or after a short processing period.
• Session timers and reality check notifications to help you monitor play duration.
• Temporary account suspension or cooling-off options available through the account management area.
• Self-exclusion procedures with clear instructions and confirmation steps.
• Access to play history and transaction records so you can review patterns of play and spending.

Support and Assistance

If gambling becomes difficult to control, we encourage you to seek professional help. In addition to the in-site tools, independent external organisations can provide assessment, counselling and practical support.

For direct assistance from our team or to discuss account restrictions, contact our support team at [email protected]. You may also consider the following independent resources:

• Gambling Help Online - online and telephone support for people affected by gambling.
• Australian Government - Gambling Support Services - information on national support options and local services.

The National Gambling Helpline - 1800 858 858 - is a free and confidential support service for people affected by gambling. These organisations are independent external support services and are not partners or services operated by Leon Casino.

Underage Gambling

Only individuals aged 18 or older may use the website. Leon Casino enforces age verification measures and will not permit underage persons to register, deposit or play.

If we detect or are notified of underage activity, accounts will be suspended pending verification and any funds will be handled according to our verification and dispute procedures.

Parental Controls

Parents and guardians are encouraged to use device-level and network controls to restrict access to gambling sites. Many operating systems and internet providers offer content filters and time controls that can help limit exposure.

Leon Casino supports parental responsibility and provides guidance on account safeguards and how to report suspected underage play.

Tips for Staying in Control

Practical steps can reduce harm and make gambling a safer form of entertainment. Consider the following tips:

• Set a strict budget before you start and never gamble with money needed for bills or essentials.
• Use the deposit and loss limits available in your account to enforce boundaries.
• Take regular breaks - set reality checks to remind you to pause and reassess.
• Avoid chasing losses - accept losses as part of entertainment and stop when you reach your limit.
• Keep gambling as a social activity rather than an escape from stress or problems.
• If feel you are losing control, use cooling-off or self-exclusion tools and seek professional support.

Changes to This Policy

Leon Casino may update its responsible gaming provisions to reflect best practice, legal changes or operational improvements. We will publish material changes and provide reasonable notice where required.

Players are encouraged to check this section periodically and review any notifications sent to their registered contact details.

Leon Casino values your privacy. This Privacy Policy explains the types of personal information we collect, how it is used, and your rights related to that information. We aim to be transparent and concise about our practices.

Information We Collect

We collect information needed to operate your account and provide services, including registration details, identity verification data, transactional records and technical information generated during use of our services.

We collect only data that is relevant and proportionate to the provision of gambling services and compliance with legal obligations.

How We Use Information

Personal information is used to manage your account, process payments, verify identity, deliver customer support, tailor responsible gaming interventions and comply with legal responsibilities. We use aggregated data for analytics and service improvement.

Cookies and Similar Technologies

Leon Casino uses cookies and similar technologies to remember preferences, support secure sessions, and improve site performance. Details are provided in our Cookie Policy, and you can manage preferences through your browser or account settings.

Data Sharing

We may share information with service providers who assist with payments, verification, fraud prevention and technical hosting. Sharing is limited to what is necessary and governed by contractual safeguards.

Data Security

We implement administrative, technical and physical measures designed to protect personal information against unauthorised access, loss or misuse. No system is completely immune to risk, but we regularly review and update our controls.

Data Retention

Information is retained for as long as necessary to fulfil the purpose for which it was collected, to meet legal obligations, resolve disputes and enforce agreements. Retention periods may vary depending on the category of data.

Your Rights

You may have rights to access, correct or request deletion of your personal data, subject to legal exceptions. Requests are handled in a timely manner and may require verification of identity.

Third-Party Services

We may use third-party providers for analytics, hosting and payment processing. These providers process information on our behalf under contractual obligations and are expected to maintain appropriate safeguards.

International Transfers

Personal information may be transferred to jurisdictions outside Australia when necessary to provide our services. Where transfers occur we take steps to ensure an adequate level of protection consistent with applicable privacy standards.

Policy Updates

We may update this Privacy Policy to reflect operational changes or legal developments. Material changes will be communicated via the website or direct notice to registered users.

Contact Information

If you have questions about privacy practices or wish to exercise your rights, please contact our support centre through the website help function or account area.

This Cookie Policy summarises how Leon Casino uses cookies and similar tracking technologies. Cookies are small data files placed on your device to improve site function and user experience.

What Cookies Are

Cookies are identifiers that retain information about a user's interaction with a website. They help sites remember preferences, logins and settings, and collect analytics data about usage patterns.

Types of Cookies

We categorise cookies by purpose to give you control over which types you accept. Categories include essential, performance, functional and marketing cookies.

Essential Cookies

Essential cookies are necessary for core site operations - for example, maintaining secure sessions, enabling account logins and preserving selections during a session. These cannot be disabled without affecting functionality.

Performance Cookies

Performance cookies collect anonymous data on how visitors use the site, helping us identify bugs and improve navigation and page speed. Data is aggregated and not used to identify individual players.

Functional Cookies

Functional cookies remember user preferences such as language selection or layout choices. They improve convenience but are not required for core functionality.

Marketing Cookies

Marketing cookies may be used to deliver content and offers tailored to user interests. These cookies can be rejected without affecting basic site functionality.

Managing Cookies

Most browsers allow you to control cookie settings. You can delete or block cookies via your browser or device settings. Note that some features of Leon Casino may not function correctly if certain cookies are disabled.

Third-Party Cookies

Third-party services used for analytics or advertising may set their own cookies. We do not control these cookies and you should review third-party privacy statements for further information.

Policy Updates

We may update this Cookie Policy to reflect changes in technology or legal requirements. Notice of material changes will be posted on the site.

The following Betting Rules describe general practices that apply when placing bets through Leon Casino. These rules are intended to ensure fair and transparent settlement of wagers and to address common operational issues.

Eligibility

Bets may only be placed by account holders who meet eligibility criteria and are legally permitted to gamble. Accounts must be in good standing and comply with verification requirements.

Account Requirements

Players must maintain accurate account information and sufficient funds to cover wagers. Leon Casino may suspend betting privileges for accounts that fail verification checks or breach terms.

Accepted Bets

Accepted bets are those placed in accordance with the market conditions, game rules and within applicable timeframes. We reserve the right to refuse or limit bets in line with our risk policies.

Bet Settlement

Bets are settled according to the published rules for each game or market. Settlement times may vary depending on the game provider and the nature of the event.

Void Bets

A bet may be declared void if the event is cancelled, substantially altered, or if an error occurred during acceptance. In such cases stakes will typically be returned unless otherwise stated in specific market rules.

Bonus Betting Rules

Bonuses and promotional offers may include specific wagering requirements, time limits and eligible markets. Users must comply with the terms of each promotion to qualify for rewards or withdrawals.

Technical Errors

In the event of technical errors, incorrect odds, or system faults, Leon Casino may void affected bets or otherwise correct outcomes in a manner consistent with fair practice. We will communicate resolutions to impacted customers.

Fraud Prevention

We actively monitor for fraudulent behaviour and may take measures including bet refusal, account suspension and cooperation with relevant authorities when fraud is suspected.

Maximum Payouts

Maximum payouts for specific markets or accounts may be applied in accordance with our internal risk management. These limits are not publicly specified and may be adjusted over time.

Responsible Gambling

Bets should be placed responsibly. Players are encouraged to use account limits and self-assessment tools. Leon Casino may intervene when behaviour indicates potential harm.

Rule Changes

Leon Casino reserves the right to amend betting rules and market terms. Changes will be applied prospectively and communicated through the website or account notifications.

The following Terms & Conditions set out the contractual relationship between you and Leon Casino. By using the site you agree to these terms, so please read them carefully and keep a copy for your records.

Acceptance of Terms

Use of Leon Casino services constitutes acceptance of these Terms & Conditions. If you do not agree, you must not use our services.

Eligibility

Access is limited to persons who meet age and jurisdictional requirements. You must comply with local laws regarding gambling in your place of residence.

Account Registration

Registrants must provide accurate information and maintain a single active account. Multiple accounts are not permitted unless expressly allowed for specific purposes by us.

Verification

We may require identity and age verification. Until verification is complete, withdrawals may be delayed and account access may be restricted.

Deposits

Deposits must be made using valid payment methods in your name. Funds may be subject to processing checks and delays while verification is completed.

Withdrawals

Withdrawal requests are processed in accordance with our verification and payments procedures. We reserve the right to apply checks to prevent fraud and money laundering.

Bonuses

Promotional offers are subject to specific terms including eligibility, wagering requirements and expiry. Abuse of bonuses may result in forfeiture of rewards.

Acceptable Use

Users must not misuse the service, attempt to gain unauthorised access, or interfere with site operations. All activity must comply with these Terms and applicable laws.

Prohibited Activities

Prohibited activities include money laundering, collusion, account sharing, and other fraudulent conduct. Violations may lead to account closure and legal action.

Intellectual Property

All content, trademarks and software remain the property of their respective owners. Use of site content is limited to personal, non-commercial purposes unless authorised.

Limitation of Liability

Leon Casino limits its liability to the extent permitted by law. We do not accept liability for indirect losses, and any claims will be handled according to the governing law and these terms.

Account Suspension

We may suspend or close accounts for suspected breaches, verification failures or behaviour that risks other users or our operations. Affected users will be notified with reasons where possible.

Privacy

Your use of Leon Casino is subject to our Privacy Policy. We handle personal information in accordance with applicable privacy standards and the policy published on our site.

Responsible Gambling

We promote responsible play and provide tools to help you manage activity. See the Responsible Gaming section above for details on limits, self-exclusion and support options.

Amendments

We may amend these Terms & Conditions from time to time. Material changes will be notified, and continued use of the service after notice constitutes acceptance of the new terms.

Contact Information

For questions about these Terms & Conditions, account issues or complaints, please use the website help centre or the in-account messaging feature to reach our support team. We aim to respond promptly and resolve enquiries in a fair manner.

Last updated: 31 July 2026